Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Guarantee

  • Our crew of professionals will do their best to reply to your help needs within about 1 hour. If, however, the issue you have encountered requires the help of the Administrators’ =Department,= we’ll address the ticket to the person on duty and will submit a comment to tell you.

  • Top quality support service

  • Top–class Tech Help And Support Service

  • We will offer you 24 hours a day technical help via a ultra–fast ticket platform built into your Control Panel. You’re able to e mail us anytime about any of the programs that come pre–installed on the virtual server, this includes the desired Operating System, the server management panel and our custom made Web Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Web Control Panel that is provided free–of–charge with your VPS offers an internal articles base. There’s a bunch of detailed how–to articles and a number of step–by–step video courses that demonstrate all the general web site managing responsibilities. You can obtain them by clicking the Help or Video control keys in the right side of each Control Panel section.