Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution guarantee with all our Linux shared web hosting packages packages, which means every single support question you post is going to be answered to within an hour maximum. Our support company members are qualified to promptly overcome any case and to give you prompt guidance on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our crew of consultants will be on–line for you 24x7x365 to respond to all your issues and to fix any problem you might have. You also can open a customer assistance ticket from your Web Control Panel or send us an email message at any time. Furthermore, on business days, you can phone us or take advantage of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives a huge knowledge base that is integrated into all areas. In each area, you will find a Help press button that will load for you a selection of step–by–step lessons on how to use a particular feature or accomplish a particular action. Additionally, we have created educational films so as to get a better idea of the Control Panel’s interface.