In the event that you have ever had a shared web hosting account before or you have dealt with any other online service, you're probably well aware from your personal experience that for some things it's better to consult with a live person over the phone rather than exchange support tickets or email messages. If you want to find out more about a service before you order it or when something small has to be made, for instance, it'll be easier and quicker to do it real-time. If you can get hold of representatives over the phone, it's very likely that you are working with an actual hosting supplier, not a reseller. The type of support that you can get over the phone differs between different providers - from common matters to professional tech support. Generally most of the suppliers offer pre-sales assistance and first level telephone support, while more complex technical issues are resolved via email and / or tickets.

Phone Support in Shared Web Hosting

Our shared web hosting packages offer phone support fourteen hours per day even on official holidays, so that if you do not have an account yet, you can call and learn more about our services or whether we will meet the system requirements for your web sites. For your benefit, we have local phone lines in the United States of America, Great Britain and Australia, so you can contact the number that is nearer to you. If you are an existing customer, we will help you in a timely manner with all the general and billing issues and with numerous tech issues to save you time and efforts - we acknowledge the fact that sometimes it is more convenient to speak with a live person to get things done immediately. Of course, some problems cannot be managed on the telephone, so if this is the case you are able to use our ticketing system.