Service Uptime Guarantee in Shared Web Hosting
We guarantee 99.9% server uptime for every single shared web hosting account on our web servers. We take advantage of an innovative cloud Internet hosting platform where every part of the hosting service is handled by a separate set of web servers, therefore if one server fails, the other ones within the cluster will take over immediately. The cloud platform also cuts down the overall load substantially, so the hosting service is a lot more stable in comparison with a service through which everything runs on one machine and your sites will perform in the very best way. In addition, we have redundant Internet lines and diesel backup generators to be sure that your sites will remain online no matter what. Hardware and software firewalls guarantee the adequate operation of our web servers in the event of DDoS attacks whereas in the case of any software trouble, we have administrators checking the machines 24/7.
Service Uptime Guarantee in Dedicated Hosting
While we cannot control what you do with your dedicated server, the types of offline software or script-driven applications you install on it or how often you reboot it, we can guarantee that it'll be accessible a minimum of 99.9% of the time. Your server will be positioned in our state-of-the-art facility at the heart of Chicago and its uptime and availability is going to be ensured by powerful diesel backup generators and a number of Internet providers, so no outages or other infrastructural troubles shall affect the proper operation of your internet sites at any time. Our qualified crew of system admins will ensure that if your server stops for some reason, it's going to be rebooted right away. In order to avoid any chance of failures, we're going to give you a web server with new and carefully tested hardware components to make sure that your sites are up and running no matter what.